Typically, orders are processed within 2 to 5 business days and then shipped as soon as possible which could take up to 7 days. There may be some circumstances where it may take up to 10 to 14 days. In those instances, we'll reach out to you and let you know. Once your order is shipped, you will receive a tracking number.
Pick the wrong size or color? Let us know! You can exchange it for the same item, send us an email at email@example.com. We ask that you take a picture of your t-shirt or other item purchased. We'll send you a return label so you can ship back your merch for free and send you another color or size.
We want you to LUV your new item(s). Our returns are hassle-free within 30 days. Send us an email to firstname.lastname@example.org within 30 days. We ask that you take a picture of your t-shirt or other item purchased as we expect the item you are returning to be in the same condition as it was sent to you - new, clean, and unworn. We'll send you a return label so you can ship back your merch for free.
Due to the perishable nature of dog treats, we do not accept returns. If you are not satisfied with this product, please contact us at email@example.com within 7 days of receiving your order.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund. However, we are happy to exchange it. To be eligible for a return, we do require a receipt or proof of purchase and it must be unworn and in new condition.